What Information We Hold and Why
When you open an account we collect the details you provide during registration — your name, contact number, and the wallet identifier you use for deposits, whether that is a JazzCash mobile number, an Easypaisa account reference or a Raast-linked bank ID. We also collect transaction
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records each time a deposit or withdrawal is processed through those rails, so we can match payments to your account and resolve any queries. During your sessions we collect device type, browser or app version, and general location at the region level — not your precise
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address. This helps us deliver the correct version of the lobby and flag unusual login attempts. We do not sell your personal data to third parties for marketing. Data shared with payment processors — including those handling JazzCash and Easypaisa transfers — is limited to what
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those processors need to complete the transaction. We retain account data for as long as your account remains active and for such additional period as may be required by applicable law in your region. You can request a copy of your data or ask us to
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correct inaccurate details at any time by contacting support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.